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Privacy Policy | Nexone.ph

Privacy Policy

Last updated:

Welcome to Nexone.ph. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Account details such as name, email, and password (if you create an account).
  • Order details such as your game ID, server, and top-up amount.
  • Contact details when you reach out to our support team.
  • Payment-related information, which is securely processed by our payment partners (e.g., Xendit, GCash, Maya).
  • Device and usage data (like browser type, IP address) to improve performance and security.

2. How We Use Your Information

Your information is used to:

  • Process your game top-up transactions securely.
  • Provide customer support and verify your orders.
  • Enhance our services, promotions, and user experience.
  • Communicate updates, offers, or policy changes (only if you agree).

3. Data Protection & Security

We apply reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. Payment information is processed by certified third-party providers using secure encryption standards.

4. Third-Party Services

We may use trusted partners such as:

  • Xendit – for payment processing
  • Meta / Facebook – for marketing analytics and authentication
  • Google – for analytics, performance, and advertising

These third parties have their own privacy policies, and we encourage you to review them.

5. Cookies

Cookies help us remember your preferences, enhance your browsing experience, and analyze traffic. You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

6. Data Retention

We keep your order and account information only as long as necessary to provide our services, comply with laws, and resolve disputes. You may request deletion of your account data anytime.

7. Your Rights

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or outdated data.
  • Request deletion of your personal data (where legally possible).
  • Withdraw your consent to receive marketing messages.

To exercise these rights, contact us at [email protected].

8. Minors

Our services are intended for individuals 18 years and above. Users below 18 should use Nexone.ph under parental supervision.

9. Updates to This Policy

We may update this Privacy Policy from time to time. All revisions will be posted on this page with the updated date.

10. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy, please reach out to us:

Thank you for trusting Nexone.ph — your reliable source for secure and discounted game top-ups in the Philippines.